Refund policy

Exchanges & Refunds

Crystals are stones with physical characteristics, such as a specific formation or ordering of atoms, that affect light refraction -  colors under different lighting and natural druses - small cavities.

It can be classified based on color, streak, luster, hardness, crystal shape, specific gravity, tenancy, and more. And each of these crystals has different forms that impact their appearance and energy capabilities.

We give extra care to each individually packed box. Unfortunately, we do not accept exchange or refund. You can always contact us for any return question at info@crystalistix.com so that we can evaluate the issue and make it right.